At Scam Protection Guide, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you purchase and use our digital product.
1. Information We Collect
Information You Provide to Us
When you purchase our guide or sign up for our email list, we collect:
- Name: Your first and last name
- Email Address: To deliver your purchase and send important updates
- Payment Information: Processed securely through our payment processor (we never store your full credit card details)
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and general location information
- Browser type and device information
- Pages visited and time spent on our site
- Referring website
2. How We Use Your Information
We use your information to:
- Deliver your purchase: Send you the PDF guide you purchased
- Provide customer support: Answer questions and resolve issues
- Send updates: Notify you of important scam alerts or updates to the guide (only if you opted in)
- Process payments: Complete your transaction securely
- Improve our service: Understand how visitors use our website
- Prevent fraud: Protect against unauthorized transactions
We will never sell, rent, or share your personal information with third parties for marketing purposes.
3. Email Communications
If you purchase our guide or sign up for our free cheat sheet, you'll receive:
- A confirmation email with your download link
- Occasional updates about new scams or important security information (you can unsubscribe at any time)
Every email includes an unsubscribe link at the bottom. Clicking it will immediately remove you from our mailing list. We will still send you transaction-related emails (like purchase confirmations), but no marketing emails.
4. How We Protect Your Information
We take security seriously and implement industry-standard measures to protect your data:
- Secure connections: Our website uses HTTPS encryption
- Payment security: All payments are processed through PCI-compliant payment processors. We never see or store your full credit card information
- Limited access: Only authorized personnel have access to personal information
- Regular monitoring: We monitor for security vulnerabilities
While we use reasonable security measures, please understand that no method of electronic storage or transmission is 100% secure.
5. Cookies and Tracking
Our website uses cookies to improve your experience. Cookies are small files stored on your device that help us:
- Remember your preferences
- Understand how you use our site
- Improve our website performance
You can disable cookies in your browser settings, but this may affect your experience on our site.
6. Third-Party Services
We use trusted third-party services to operate our business:
- Payment processing: [Stripe/PayPal/Gumroad] to securely process transactions
- Email service: [ConvertKit/Mailchimp/etc.] to send you updates
- Analytics: [Google Analytics] to understand website traffic
These services have their own privacy policies and security measures. We only share information necessary for them to provide their services.
7. Your Rights
You have the right to:
- Access your data: Request a copy of the personal information we have about you
- Correct your data: Update any incorrect information
- Delete your data: Request deletion of your personal information (except transaction records required by law)
- Unsubscribe: Opt out of marketing emails at any time
- Withdraw consent: Change your mind about how we use your information
To exercise any of these rights, please contact us at hello@scamproofseniors.org
8. Data Retention
We retain your information for as long as necessary to:
- Provide you with the product you purchased
- Comply with legal obligations (such as tax and financial records)
- Resolve disputes or enforce our agreements
If you request deletion of your data, we will delete it within 30 days, except for information we're legally required to retain.
9. Children's Privacy
Our service is not intended for anyone under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will delete it immediately.
10. California Residents (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information we collect and how we use it
- Right to delete your personal information
- Right to opt out of the sale of personal information (note: we do not sell your information)
- Right to non-discrimination for exercising your privacy rights
11. European Residents (GDPR)
If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:
- Right to access, rectify, or erase your personal data
- Right to restrict or object to processing
- Right to data portability
- Right to withdraw consent
- Right to lodge a complaint with a supervisory authority
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we make changes, we will:
- Update the "Last Updated" date at the top of this page
- Notify you by email if the changes are significant
- Post the new policy on our website
We encourage you to review this Privacy Policy periodically.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
Email:
hello@scamproofseniors.org
Response time: We aim to respond within 48 hours
Summary in Plain English: We collect your name and email when you buy our guide. We use it to send you the product and occasional helpful updates. We never sell your information to anyone. You can unsubscribe anytime. We take security seriously and use industry-standard protection.